Our services

Tactical Remote Support

Using secure tools, our engineers in Dallas have complete insight into your network – whether you are in your office or in a hotel room or somewhere in between. If you have a connection to the internet, we can safely administer your computer over an encrypted channel providing technical remote support quickly and efficiently.

Mission-Critical Monitoring

Proactive monitoring can be as simple as the up/down status of a website, bandwidth usage on your internet circuit or detailed checks of various aspects of critical hardware or applications. Watching your Mission Critical Systems such as firewalls / Routers / Switches; E-Mail Services; VoIP Phone Systems and other Customer-Facing Services.

IT Strategy & Design

Whether you need part-time CTO / IT Director assistance, or a major systems implementation, we provide the high-quality resources you require. We’re often asked to provide Executive Technology Leadership; Strategic & Tactical IT Planning; Systems Architecture; and IT Project Management.

Cloud & Virtualization

Moving client infrastructure to the cloud (AWS / Azure / Private Cloud) can be daunting and expensive when done incorrectly. Migrating a physical server to the cloud is one of our specialties – capturing the many benefits of being hosted off-site, with redundancy, resiliency and scalability.

Backup & Disaster Recovery

Specializing in on-premise backup and off-site disaster recovery needs of our clients, we can deploy the best solution to meet your recovery objectives (budget) and balance the needs and wants of the IT Director with the CFO to ensure successful BDR solutions.

Helpdesk Support

Supporting end user needs is something many senior engineers dislike – they’d prefer to work on complex computer voodoo things. However, TechKnowligence sets the expectation across our entire team that one of the joys we have is working across the ranks of a client organization, as well as behind the scenes with complex technology.

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What our clients say

TechKnowligence has provided IT support to several of my companies over the years. Their team is technically adept, professional, has an ability to provide strategic perspective and can quickly explain very technical topics in easily understood business terms.

Steve Buttry Principal - Buttry & Brown Development, LLC

Security of information security systems is paramount in the healthcare industry, requiring security audits and vulnerability testing. TechKnowligence’s help with audit preparation, evidence collection and follow up implementation has been essential. I trust their team enough to field questions directly from auditors, which is more than I can say for some of the full-time staff they replaced.

TechKnowligence only has a part-time presence, but has greatly improved system reliability and infrastructure giving me more time to focus on the overarching security and compliance program.

Jon Riddle CTO - Onsite Health Diagnostics

TechKnowligence has been a great solution for our entire office! From internet, to phone lines to helpdesk support – they are the whole package. The most convenient tool is the remote helpdesk feature. We can get expert assistance without leaving our chair!

Jennifer Mendoza Executive Assistant - Timber Creek Capital, LP

I’ve personally worked with the leadership within TechKnowligence for 12+ years – consistently, their team is my “go to” source for all things technology. In the crowded field of IT providers, TechKnowligence differentiates with their ability to adapt and sink their teeth into the tasks at hand, take ownership and deliver results.

Birken Olson CEO, Co-founder - CommunityMed Urgent Care

Techknowligence has provided outstanding service throughout the years allowing Davi to focus on our core business. We have been very pleased with their responsiveness and proactive approach towards improving our IT systems. Their team is there when we need them!

Ettore Giambetti VP - Davi, Inc.

We have been a client of Techknowligence for 7+ years and couldn’t be happier. We have some very ‘needy’ users and Techknowligence is incredibly responsive, patient, and gets the job done. Technology is always changing and things eventually break. Techknowligence is great at putting out fires and helping us plan for the future and staying up to date.

Brad White COO - Real World Training, Inc.
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work:life balance
100
Projects to date
112
Coffee cups / yr
785
Customer Satisfaction
94

Who are we?

We are gifted with technical know how and abilities to expertly manage complex networks, while at the same time being fully capable of clear communication in non-technical terms. We take full ownership of your technology landscape - not looking for excuses or scapegoats. We think strategically and logically with tactical precision while maintaining practical expectations.

  • Exclusively local to Dallas / Ft. Worth
  • Excellent communication skills
  • Attentive and personable
  • Exceptional work ethic

What do we do?

Network Engineering
45%
Desktop Support
55%
Server Administration
85%
IT Strategy & Vision
100%

Curious about WHY we do WHAT we do?

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