Cloud & Virtualization

Moving client infrastructure to the cloud (AWS / Azure / Private Cloud) can be daunting and expensive when done incorrectly. Migrating a physical server to the cloud is one of our specialties – capturing the many benefits of being hosted off-site, with redundancy, resiliency and scalability.

Tactical Remote Support

Using secure tools, our engineers in Dallas have complete insight into your network – whether you are in your office or in a hotel room or somewhere in between. If you have a connection to the internet, we can safely administer your computer over an encrypted channel providing technical remote support quickly and efficiently.

Mission-Critical Monitoring

Proactive monitoring can be as simple as the up/down status of a website, bandwidth usage on your internet circuit or detailed checks of various aspects of critical hardware or applications. Watching your Mission Critical Systems such as firewalls / Routers / Switches; E-Mail Services; VoIP Phone Systems and other Customer-Facing Services.

IT Strategy & Design

Whether you need part-time CTO / IT Director assistance, or a major systems implementation, we provide the high-quality resources you require. We’re often asked to provide Executive Technology Leadership; Strategic & Tactical IT Planning; Systems Architecture; and IT Project Management.

Backup & Disaster Recovery

Specializing in on-premise backup and off-site disaster recovery needs of our clients, we can deploy the best solution to meet your recovery objectives (budget) and balance the needs and wants of the IT Director with the CFO to ensure successful BDR solutions.

Helpdesk Support

Supporting end user needs is something many senior engineers dislike – they’d prefer to work on complex computer voodoo things. However, TechKnowligence sets the expectation across our entire team that one of the joys we have is working across the ranks of a client organization, as well as behind the scenes with complex technology.