FTE to fractional outsourcing of help desk

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A 50+ person company was looking to replace their internal full-time employee (FTE) that strictly provided level-1 helpdesk functions with another FTE hire. An introduction was made to TechKnowligence and we showed the client the value in hiring a MSP to take over their helpdesk needs – in addition to gaining new management tools, software read more…

Pre-audit awareness

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A client engaged us to do several security scans prior to beginning their audit process.  Knowing there would likely be several items that come up during the audit, they primarily needed a “heads up” view of things likely to be discovered.  Once their Board of Directors had insight into potential liabilities the budget dream the read more…

Virtual Machine Migration

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A client was already virtualized on 2 hypervisor servers, but looking to move from direct attached storage to shared storage – where a product like Nimble is a rock star! Initially, we simply migrated several VMs to their new Nimble SAN – requiring a new switch and host bus adapters for iSCSI and multipath I/O read more…

Server consolildation

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Rather than replacing failed hardware hosting a fragile line of business application, we performed a P2V migration (physical to virtual) for a client using a legacy product, no longer being supported by the vendor – but relied upon almost daily by our client.  While this kind of virtualization project isn’t the ideal, it is rather common read more…