Products

Pricing

Hybrid Managed Services

$1,200
One
Two
Three
Total Managed Services overview
  • Complete management / ownership of all technology
  • Remote desktop sharing for troubleshooting assistance
  • Customized trouble ticket system accessible to all end users
  • Onsite support as specified
  • Technology consulting / solution engineering
  • Technology Business Reviews
  • Telco / ISP service audit
Hassle-free vendor management
  • Website developer / maintenance
  • Phone system / Telco / Internet Service Provider
  • Copier / Managed Print Services
  • Line of Business Applications
Complete management / ownership of all technology
  • Enterprise-class managed antivirus / antimalware software
  • Customer-specific patch management policies
  • Windows events / services monitored with automatic remediation and alerting
  • 24x7x365 network monitoring and alerting
  • Backup management and monitoring with verification
  • Bandwidth monitoring / analytics
  • Software licensing management / audit
  • Hardware asset inventory control
  • Customized monitoring dashboard
  • Windows and Mac equally supported
  • E-mail infrastructure (Office 365 and BAE)
  • Workstation provisioning
Server & Network Administration
  • Active Directory administration (user and groups - Moves / Adds / Changes)
  • Event log management
  • Critical Services monitoring
  • Physical server health checks
  • Shared folder administration and security
  • CPU / Memory / Network monitoring and troubleshooting
  • Storage / Disk space management
  • Group Policy (GPO) Administration
  • DNS / DHCP management and design
  • System optimization
  • Router / Firewall management
  • VLAN / Access List (ACL) / IOS-level switch administration
Backup and Disaster Recovery Services (BDR)
  • Backup verification and reporting
  • 24x7 monitoring for backup failures / exceptions
  • Automatic nightly transfer off-site (encrypted)
  • Two layers of disaster recovery – a failed server can be virtualized on premise (BDR appliance) and off-site (cloud)
  • Provides capability for complete testing / proof of concept before major upgrades / LOB applications (sandbox)