Operations @ TechKnowligence
Exceptional, technical and creative
Mr. Ray has 19+ years of IT experience across SMB, Enterprise, and Service Provider environments. Including helpdesk and NOC support, systems engineering, service delivery and client services management, technical proposal writing, and sales engineering. This breadth of experience helps him understand the unique needs across various business units within a single organization and tailor solutions accordingly.
His industry experience includes Telecommunications, Healthcare, and Hosting / Managed Services which required compliance and audit conscious operations including HIPAA, FedRAMP, SOX, and SSAE16.